Jason Helsdon

Bio:

What has your career path looked like?: I started my career in the retail sector moving through various positions from management to HR. Learning that I love the field of HR, I continued on however moving into the banking industry. I found myself in the learning and development aspect of the HR field in the banking industry on-boarding and teaching new hires from tellers to licensed bankers. Seeing the excitement of new hires starting a new chapter in their careers are what inspired me to land in the Talent Acquisition space.

Why work here?: Working for this company has been an exciting adventure. The company takes development and career pathing to a new level. The culture, the investment in their people and the understanding for diversity in the workplace are what I love about working here.

Mindi Concialdi

Bio:

What has your career path looked like?: I graduated from SUNY Oswego with a BA in Business Administration. I worked as a recruiter for a temp agency shortly after I graduated. I transitioned to Healthcare in 2002 and started at the company in October of that year. For the past 18 years, I have worked in recruitment, transitioning to Manager, Talent Acquisition in 2019.

Why work here?: What I love most about our organization is our ability to have fun, while getting work done. I also like to think of our team as a collaborative team that is constantly learning and evolving to meet the needs of the company.

Amy Hoffarth

Bio:

What has your career path looked like?: I graduated from Boston College with a B.A. in Communication and focused studies in Psychology and Applied Psychology. Previously, I interned at the company in the Learning & Organizational Development team within Human Resources. In 2017, I was hired into the Office of Diversity & Inclusion and began overseeing the College Internship Program. Later in 2018, I transitioned to the Talent Acquisition team as the Intern Recruiter and began leading the Student Programs (College Internship Program and High School Internship Program) at the organization. At the start of 2020, I transitioned to the Talent Management team to continue leading Student Programs and also working on additional collaborative project across the Talent Acquisition team, the HR Business Partners, and the Employee Relations team.

Why work here?: There are many reasons I enjoy working for the company. I truly appreciate the warm, collaborative culture amongst the employee base, the continuous focus on process improvement, and the dedication to the organization's mission and vision.

Jen Gerni

Bio:

What has your career path looked like?: While taking classes towards my associates degree in Medical Office Management, I interned for an Employee Health Department. After graduation, I was hired into a prior company's Human Resources Department as a Human Resources Assistant. Over time the prior company merged with this company. Through each merger, I stayed focused working in Human Resources and building my skills set in obtaining my bachelor’s degree in Business Administration & Leadership Greater Syracuse class 2016. After 22 years working in Shared Services, I transferred to Talent Acquisition and enjoy focusing on recruiting top candidates.

Why work here?: I work for this company because of the company culture, but also managements approach in promoting teamwork. Working as a team towards a common goal has made me a valuable team player and enhanced my personal skill set. I look forward working and recruiting top candidates to help build the organizations future.

Valerie Rodriguez

Bio:

What has your career path looked like?: I graduated from Bryant & Stratton College with an Associate’s Degree in Secretarial Science. The majority of my career was spent as an administrative assistant for a major film manufacturing company in Rochester. I transitioned to Healthcare in 2008. I started as an administrative assistant in Health Care Network Management then moved to the Diversity and Inclusion Office working for the Corporate Vice President of Diversity & Inclusion. Currently I am a Talent Acquisition Business Coordinator.

Why work here?: Our organization has a great culture. We have a set of Values & Behaviors to guide us, which in turn encourages collaboration, open and honest conversations and change.

Dominick Frasciello

Bio:

What has your career path looked like?: I graduated from Syracuse University with a BA in English and Textual Studies. I started my career as an external recruiter working primarily with candidates in the healthcare industry. I continued my career as a Compliance Specialist with a full-service HR consulting company before ultimately transitioning to internal recruiting in 2019.

Why work here?: I love the company’s commitment to helping people in our community live healthier lives. I have the opportunity to work with an incredibly talented and dedicated group of individuals. Plus, our team loves to have fun while getting work done!

Lauren Gala

Bio:

What has your career path looked like?: After college, I started my career in sales doing outbound telemarketing. Through this experience, I realized that I wasn’t passionate about product-based selling. I took a leap of faith and started a new position recruiting IT professionals for a staffing company. My position in staffing jump started my recruiting career and played an instrumental role my successful transition into Corporate Recruiting. As a Corporate Recruiter in Talent Acquisition, I have had the privilege of learning/recruiting within a wide variety of skill sets – including entry level nursing support, Home Health Aides, Certified Nursing Assistants, Registered Nurses, Interns, Sales/Marketing and Compliance.

Why work here?: “Culture” is a word you hear every day – and we practice what we preach! This is a great organization to learn and growth both personally and professionally.

Adrienne Walker

Bio:

What has your career path looked like?: I have about 6 years’ experience with full cycle recruitment with a mixture of technical/non-technical searches and fills. Personally, recruited for high volume, various industries, bilingual opportunities, and conducted national recruitment. I have also worked in project management.

Why work here?: I chose to work for the company since they truly value their people and invest in the culture. This has been by far one of the best cultures I’ve experienced, and I feel a part of the family day to day!

Jessica Tremont

Bio:

What has your career path looked like?: I began with the company in October of 2005 as a Customer Care Advocate. During my 2 years in Customer Care I became a Senior Advocate, I handled calls for our Dedicated Service Units and so much more in between. An opportunity of becoming a Trainer for Customer Care in the Learning and Performance department opened up and I was granted the wonderful opportunity to train New Hires, Internal Employees in Customer Care as well as Internal Employees for other departments. I even spent time going out to our External Groups and training their staff on our systems and knowledge of our business and products. After 8 years in the Learning and Performance Department I then became a Supervisor for 4 years in the Call Center. During my time as Supervisor I lead a team of advocates who handled our Commercial and Dedicated lines of business while also handling our Social Media Inquiries. In 2019 I joined the Talent Acquisition team and it really has come full circle as I recruit for all of our external Customer Care entry level positions.

Why work here?: Personally for me I’ve been with the company and stayed with the company all based on the experience I’ve had. Since day one I have felt as if I am part of a team, but even more so a FAMILY. No matter where my path has taken me, my management has always been supportive of my growth and pointed out opportunities for me even when I didn’t even know it would be the right fit for me. I cannot thank all of the people that have helped guide and foster my development here at the company. I also am proud to work for a company whose management truly follows through with their commitment to their employees with everything from Employee Development Plans to keeping us safe during this pandemic, I can truly say I have always and still continue looking forward to coming to work here every day.

Jessica Lott

Bio:

What has your career path looked like?: An opportunity arose as a temporary employee to begin working for the Commercial Enrollment team within our organization. I immediately knew this is the organization that I wanted to continue my career path with. I was hired fulltime and have worked for the organization for 8 years. In those years I have primarily worked with the Commercial Enrollment team in different capacities. While working for the organization I graduated with a Masters degree in Human Resource Management. In 2021 I was given the opportunity to join the Human Capital Management team as a Talent Acquisition Business Partner recruiting for our external Customer Care entry level positions.

Why work here?: This is an incredible company that cares for its employees, offers amazing benefit package and supports its staff to continue to grow by providing amazing opportunities to learn as well as apply the concepts. Throughout my career within this organization, I have felt a strong connection to the mission, vision and culture that I know this is the company I want to continue to follow my career path in.